Care Instructions
How do I take care of my jewelry?
14K Gold
Scrub lightly with a fresh toothbrush and warm water. You can also buff your pieces using the cloth included in your order.
Sterling Silver
Gently rub the surface with the cloth included in your order.
Do you have a warranty?
Yes! For 1 year from the date of purchase, we’ll take care of your product. Simply contact us and we’ll figure out the best way to repair.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Do you create custom pieces?
That is our specialty.
Shipping & Returns
Shipping
All orders of in-stock items are dispatched within 2-3 business days. Made to order items take 10 business days.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 9am until 3pm mt.
Sourcing & Materials
Sustainable stones
GEMS
Our gemstones are sourced from all over the world by erin gallagher personally. Our suppliers are certified by the Responsible Jewelry Council and work to stringent social, ethical and environmental standards.
DIAMONDS
Each diamond is assessed for cut, clarity, color and carat and is hand set. Our diamonds are conflict-free and adhere to the
Kimberley Process and the World Diamond Council's System of Warranties.
Made in the USA
Each piece is hand-made in the US.
Recycled Metals
We are committed to sustainably sourcing our precious metals + stones.
METALS
Every piece is handcrafted with 100% recycled 14-18ct gold and solid sterling silver, reducing CO2 emissions by over 60%
Frequently asked questions
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Does this come with a chain?
This listing is for the charm only. It fits most standard chains and bracelets, or pair it with any of our charm-friendly necklaces.
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Is the gold solid?
Yes. The 14K gold option is solid gold, not plated or filled. It is designed to last a lifetime.
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How long will it take to receive my order?
Each piece is custom made for you. Please allow 10 business days for production unless the listing notes the item is already in stock.
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Is it gift-ready?
Yes. Every charm arrives in our signature eco-friendly gift box.
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Can I add it to a bracelet?
Yes. The 5.4mm x 2.4mm passage fits most charm bracelets and necklace chains. View Whole Charm Collection >
More Details
Some symbols never need explanation. The heart is one of them. Our puffy heart charm takes that universal gesture and renders it in solid 14K gold or sterling silver with a soft, three-dimensional form that feels warm and substantial in your hand. It is the kind of charm you reach for when you want your jewelry to carry real sentiment.
Whether added to a necklace or bracelet, worn as a solo pendant or layered with other meaningful charms, the puffy heart is endlessly versatile and universally meaningful. A birthday gift, an anniversary marker, a gesture of love for someone you care about, or simply a daily reminder to lead with your heart. Handmade in the US and shipped gift-ready.
Why You'll Love It
- A timeless symbol of love in a soft, three-dimensional form that catches light beautifully.
- Solid 14K gold or sterling silver for lasting quality and everyday wearability.
- Fits most standard chains and bracelets for versatile layering options.
- A meaningful gift for virtually any occasion, or a personal talisman for everyday wear.
- Handmade in the US and ships gift-ready.
Product Details
- Metal: 14K gold (yellow, white, or rose) or sterling silver
- Charm size: 14.31mm x 8mm
- Charm passage: 5.4mm x 2.4mm (fits most chains and bracelets)
- Handmade in the US