Care Instructions
How do I take care of my jewelry?
14K Gold
Scrub lightly with a fresh toothbrush and warm water. You can also buff your pieces using the cloth included in your order.
Sterling Silver
Gently rub the surface with the cloth included in your order.
Do you have a warranty?
Yes! For 1 year from the date of purchase, we’ll take care of your product. Simply contact us and we’ll figure out the best way to repair.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Do you create custom pieces?
That is our specialty.
Shipping & Returns
Shipping
In-stock pieces ship same day when ordered by 1:00 pm Mountain time. GemBar designs are made for you, and each piece shows its own shipping window next to the price. Made-to-order pieces are handcrafted from scratch and ship in 2 to 3 weeks. Engraved and initial pieces add 1 to 3 business days.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 9am until 3pm mt.
Sourcing & Materials
Sustainable stones
GEMS
Our gemstones are sourced from all over the world by erin gallagher personally. Our suppliers are certified by the Responsible Jewelry Council and work to stringent social, ethical and environmental standards.
DIAMONDS
Each diamond is assessed for cut, clarity, color and carat and is hand set. Our diamonds are conflict-free and adhere to the
Kimberley Process and the World Diamond Council's System of Warranties.
Made in the USA
Each piece is hand-made in the US.
Recycled Metals
We are committed to sustainably sourcing our precious metals + stones.
METALS
Every piece is handcrafted with 100% recycled 14-18ct gold and solid sterling silver, reducing CO2 emissions by over 60%
Frequently asked questions
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Does the gift card expire?
No. The EG Jewelry gift card never expires, so they can take their time choosing the perfect piece.
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How is the gift card delivered?
The gift card is delivered by email with a code that can be used at checkout, so it arrives instantly or whenever you choose to forward it.
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What can the gift card be used on?
Everything in the collection, from ready-to-ship pieces to custom and design-your-own jewelry.
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Which amount should I choose?
Our pieces start around $20 for charms and links, with most necklaces and bracelets between $95 and $300. Any amount lets them put it toward something they love.
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Can a gift card be combined with other payment?
Yes. If they fall in love with something above the card's value, they can pay the difference at checkout.
More Details
The most considered gift is sometimes the one that says: I trust you to know what you love.
The erin gallagher jewelry gift card is a digital gift that never expires, redeemable across the full collection — birthstone jewelry, engravable pieces, fine chains, cocktail rings, and everything in between. Choose the amount, add a personal note, and it arrives in their inbox ready to use.
Product Details
- Format: Digital, delivered by email
- Expiry: Never expires
- Use: Redeemable on any item at egjewelry.com