Any unworn merchandise you would like to return for a full refund must be sent back to Erin Gallagher, Inc. within 10 business days of receipt of the product. Items are eligible for an exchange for up to 30 days after the receipt of the product.

**Please note that engraved pieces and custom initial are NOT eligible for return or exchange due to their custom nature. All initial jewelry sales are considered final.**

All sales are final on permanently discounted or marked down merchandise.

Please allow up to 15 business days for your exchange or return to be processed. Business days are Monday-Friday except for federal holidays. Return processing begins after your package is delivered to us. For any inquiries concerning returns or exchanges, please contact Customer Service.

Good Guarantee

After our standard returns window, until the first anniversary of your order arriving, you can return anything for repair that does not meet your naturally high quality expectations (things like wear and tear are included, though earrings that have been mauled by pets, pulled on by nephews, tangled at the bottom of your purse, don't qualify).