Care Instructions
How do I take care of my jewelry?
14K Gold
Scrub lightly with a fresh toothbrush and warm water. You can also buff your pieces using the cloth included in your order.
Sterling Silver
Gently rub the surface with the cloth included in your order.
Do you have a warranty?
Yes! For 1 year from the date of purchase, we’ll take care of your product. Simply contact us and we’ll figure out the best way to repair.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Do you create custom pieces?
That is our specialty.
Shipping & Returns
Shipping
Every GemBar piece is made just for you, and the shipping window for this design is shown next to the price. In-stock pieces ship same day when ordered by 1:00 pm Mountain time.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 9am until 3pm mt.
Sourcing & Materials
Sustainable stones
GEMS
Our gemstones are sourced from all over the world. Our suppliers are certified by the Responsible Jewelry Council and work to stringent social, ethical and environmental standards.
DIAMONDS
Each diamond is assessed for cut, clarity, color and carat. Our diamonds are conflict-free and adhere to the
Kimberley Process and the World Diamond Council's System of Warranties.
Recycled Metals
We are committed to sustainably sourcing our precious metals + stones.
METALS
Every piece is made with 100% recycled 14-18ct gold and solid sterling silver, reducing CO2 emissions by over 60%
FAQ
Frequently asked questions
Diamond is the traditional April birthstone. White topaz and white sapphire are the modern alternatives.
Diamond is the traditional April birthstone. White topaz and white sapphire are the modern alternatives.
Diamond is the traditional April birthstone. White topaz and white sapphire are the modern alternatives.
More Details
Made to order and finished by hand, the Engravable Heart Charm/Pendant is a pendant designed for lasting quality.
- Metal: available in Silver and 14K gold
- Made to order and shipped from the US
A versatile, everyday piece that also makes a thoughtful gift.