Care Instructions
How do I take care of my jewelry?
14K Gold
Scrub lightly with a fresh toothbrush and warm water. You can also buff your pieces using the cloth included in your order.
Sterling Silver
Gently rub the surface with the cloth included in your order.
Do you have a warranty?
Yes! For 1 year from the date of purchase, we’ll take care of your product. Simply contact us and we’ll figure out the best way to repair.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Do you create custom pieces?
That is our specialty.
Shipping & Returns
Shipping
All orders of in-stock items are dispatched within 2-3 business days. Made to order items take 10 business days.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 9am until 3pm mt.
Sourcing & Materials
Sustainable stones
GEMS
Our gemstones are sourced from all over the world by erin gallagher personally. Our suppliers are certified by the Responsible Jewelry Council and work to stringent social, ethical and environmental standards.
DIAMONDS
Each diamond is assessed for cut, clarity, color and carat and is hand set. Our diamonds are conflict-free and adhere to the
Kimberley Process and the World Diamond Council's System of Warranties.
Made in the USA
Each piece is hand-made in the US.
Recycled Metals
We are committed to sustainably sourcing our precious metals + stones.
METALS
Every piece is handcrafted with 100% recycled 14-18ct gold and solid sterling silver, reducing CO2 emissions by over 60%
FAQ - Custom Initials Necklace
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What is the size of the initials?
The solid gold initial is approximately 7 mm, while the pavé diamond initial is approximately 5 mm—creating a subtle size contrast that enhances the design.
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What is the diamond quality?
The pavé initial features approximately .05CTW of natural diamonds, H+ color and I1 clarity, chosen for bright sparkle in small-scale settings.
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Can I choose any combination of letters?
Yes. You can mix any two initials—your own, a partner’s, your children’s, or even two letters that simply hold meaning for you.
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What metals are available?
The necklace is crafted in solid 14K gold and is available in yellow, white, or rose gold depending on your preference.
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Is the chain adjustable?
Yes, the necklace includes a 16–18inch cable chain, making it easy to wear as a standalone piece or layer with other favorites.
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How long does it take to receive my custom necklace?
Because each piece is made-to-order, please allow 1–2 weeks for production and delivery.
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Is this a good gift?
Absolutely. Personalized jewelry is one of the most meaningful gifts you can give—perfect for birthdays, bridesmaids, new mothers, or anyone who appreciates something created just for them.