Care Instructions
How do I take care of my jewelry?
14K Gold
Scrub lightly with a fresh toothbrush and warm water. You can also buff your pieces using the cloth included in your order.
Sterling Silver
Gently rub the surface with the cloth included in your order.
Do you have a warranty?
Yes! For 1 year from the date of purchase, we’ll take care of your product. Simply contact us and we’ll figure out the best way to repair.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Do you create custom pieces?
That is our specialty.
Shipping & Returns
Shipping
All orders of in-stock items are dispatched within 2-3 business days. Made to order items take 10 business days.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 9am until 3pm mt.
Sourcing & Materials
Sustainable stones
GEMS
Our gemstones are sourced from all over the world by erin gallagher personally. Our suppliers are certified by the Responsible Jewelry Council and work to stringent social, ethical and environmental standards.
DIAMONDS
Each diamond is assessed for cut, clarity, color and carat and is hand set. Our diamonds are conflict-free and adhere to the
Kimberley Process and the World Diamond Council's System of Warranties.
Made in the USA
Each piece is hand-made in the US.
Recycled Metals
We are committed to sustainably sourcing our precious metals + stones.
METALS
Every piece is handcrafted with 100% recycled 14-18ct gold and solid sterling silver, reducing CO2 emissions by over 60%
Eleanor Custom Gemstone Earring: Frequently asked Questions
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How do I customize my earrings?
Select your preferred gemstone from 19 options. Each stone is individually hand-cut and set in your choice of recycled sterling silver or 14K gold-filled metal.
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Are the gemstones natural?
Yes. All gemstones are natural, ethically sourced, and hand-cut to highlight their unique color and character.
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Are these earrings heavy?
Not at all—the Eleanor earrings are designed to be lightweight and comfortable for extended wear.
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Do they come gift-ready?
Yes. Each pair arrives in eco-conscious, gift-ready packaging—perfect for special occasions.
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How fast will my order ship?
Orders placed before noon MST ship the same day. All earrings are handcrafted in the USA.
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What gemstones can I choose for the Eleanor earrings?
The Eleanor earring offers 19 natural, ethically sourced gemstone options including turquoise, labradorite, moonstone, garnet, amethyst, citrine, and aquamarine. All stones are hand-cut and range from 11 to 15mm. You can preview your selection in real time using the GemBar before purchasing.
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How long does it take to make custom gemstone earrings?
Custom Eleanor earrings take 2 to 3 business days to handcraft. Orders placed before 12 PM MST on business days ship same day once complete. Erin Gallagher Jewelry is based in Colorado, USA.
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What metal options are available for these earrings?
The Eleanor earring is available in recycled sterling silver and 14K gold-fill. Both metals are responsibly sourced and certified by the Responsible Jewelry Council. Recycled metals reduce CO2 emissions by over 60% compared to newly mined alternatives.
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How long do these drop earrings hang?
The Eleanor earring has a drop length of 2.5 inches from the ear. The gemstone is 11 to 15mm and hand-set to sit at the base of the drop. The earrings are lightweight and designed for all-day wear.