Care Instructions
How do I take care of my jewelry?
14K Gold
Scrub lightly with a fresh toothbrush and warm water. You can also buff your pieces using the cloth included in your order.
Sterling Silver
Gently rub the surface with the cloth included in your order.
Do you have a warranty?
Yes! For 1 year from the date of purchase, we’ll take care of your product. Simply contact us and we’ll figure out the best way to repair.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Do you create custom pieces?
That is our specialty.
Shipping & Returns
Shipping
All orders of in-stock items are dispatched within 2-3 business days. Made to order items take 10 business days.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 9am until 3pm mt.
Sourcing & Materials
Sustainable stones
GEMS
Our gemstones are sourced from all over the world by erin gallagher personally. Our suppliers are certified by the Responsible Jewelry Council and work to stringent social, ethical and environmental standards.
DIAMONDS
Each diamond is assessed for cut, clarity, color and carat and is hand set. Our diamonds are conflict-free and adhere to the
Kimberley Process and the World Diamond Council's System of Warranties.
Made in the USA
Each piece is hand-made in the US.
Recycled Metals
We are committed to sustainably sourcing our precious metals + stones.
METALS
Every piece is handcrafted with 100% recycled 14-18ct gold and solid sterling silver, reducing CO2 emissions by over 60%
Frequently asked questions
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How do I choose my gemstones?
Use our real-time design tool on the product page to select and arrange your three stones. You can choose bybirthstone month, color preference, or personal meaning. Every gemstone is ethically sourced and hand-cut.
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Is this necklace made to order?
Yes. Each piece is custom made for you in our Colorado studio. Please allow 10 business days for your necklace to be crafted and shipped, unless it is marked as in-stock.
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Can I wear this every day?
Absolutely. The bezel settings protect your stones, and the recycled metals are built for daily wear. This is designed to be your everyday heirloom.
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What chain lengths are available?
Chain lengths are adjustable and selected during the customization process. Most customers choose between 16 and 20inches depending on their layering preference.
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Is this a good gift if I do not know their exact preferences?
Choosing their birthstones or the birthstones of their children is always a meaningful and personal option. If you are unsure, birthstones are a beautiful starting point.
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What is your return policy?
Because each necklace is custom made to your specifications, custom pieces are final sale. We encourage you to use the design tool carefully and reach out with any questions before placing your order.
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