Care Instructions
How do I take care of my jewelry?
14K Gold
Scrub lightly with a fresh toothbrush and warm water. You can also buff your pieces using the cloth included in your order.
Sterling Silver
Gently rub the surface with the cloth included in your order.
Do you have a warranty?
Yes! For 1 year from the date of purchase, we’ll take care of your product. Simply contact us and we’ll figure out the best way to repair.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Do you create custom pieces?
That is our specialty.
Shipping & Returns
Shipping
All orders of in-stock items are dispatched within 2-3 business days. Made to order items take 10 business days.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 9am until 3pm mt.
Sourcing & Materials
Sustainable stones
GEMS
Our gemstones are sourced from all over the world by erin gallagher personally. Our suppliers are certified by the Responsible Jewelry Council and work to stringent social, ethical and environmental standards.
DIAMONDS
Each diamond is assessed for cut, clarity, color and carat and is hand set. Our diamonds are conflict-free and adhere to the
Kimberley Process and the World Diamond Council's System of Warranties.
Made in the USA
Each piece is hand-made in the US.
Recycled Metals
We are committed to sustainably sourcing our precious metals + stones.
METALS
Every piece is handcrafted with 100% recycled 14-18ct gold and solid sterling silver, reducing CO2 emissions by over 60%
Engraved Heart Necklace FAQ
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What can I engrave on the heart?
Most customers choose initials, as you only have room for one character.
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How big is the pendant?
The heart pendant measures approximately 12 mm x 11 mm. It’s noticeable without being oversized—a sweet, understated size that sits gently along the collarbone.
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What metals are available?
This necklace comes in sterling silver, 14K yellow gold, and 14K white gold. Each option features a polished finish designed to reflect light softly and beautifully.
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Is the chain adjustable?
Yes. The necklace includes a 16–18inch adjustable cable chain, so you can choose the length that feels best or layer it easily with other pieces.
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Does the engraving fade over time?
No. The engraving is permanent and designed to stay crisp with daily wear. Regular gentle cleaning will help keep both the metal and engraving fresh.
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Is the necklace suitable for everyday wear?
Absolutely. The smooth heart pendant and lightweight chain make it incredibly comfortable for all-day, everyday wear. Solid 14K gold and sterling silver are both durable metals built to last.
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Is this necklace a good gift?
Yes—one of the best. Its sentimental nature makes it perfect for birthdays, bridesmaids, anniversaries, graduations, and thoughtful “just because” moments. Personal engraving adds an extra layer of meaning.
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Can I wear the heart necklace while showering or sleeping?
While many customers wear it all the time, we recommend removing fine jewelry when showering, swimming, or sleeping to help preserve the shine and extend the life of the chain.
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Will the engraving show up clearly?
Yes. The polished surface creates a beautiful contrast that makes initials and symbols easy to read while maintaining the necklace’s soft, minimalist feel.
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Does the necklace layer well with others?
It layers beautifully. The adjustable chain lets you mix it with longer pieces, charms, or delicate chains for an effortless, curated look.